How Does Your Current
Computer Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, cybercriminals, data loss or other frustrating and expensive disasters? Could your current computer guy actually be jeopardizing your network?

If your computer support company does not score a “YES” on every point, you could be paying for substandard support.

  • Do they respond to emergencies in 30 minutes or less?
  • Are they easy to reach when you need them for non-emergencies?
  • Do they offer ongoing maintenance to keep your systems running smooth?
  • Do they proactively offer new ways to improve your network’s performance?
  • Do they provide detailed invoices that clearly explain what you are paying for?
  • Do they complete projects on time and under budget?
  • Do they follow up on your support requests quickly?
  • Do they offer a guarantee on their services?
  • Do they arrive on time and dress professionally?
  • Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick?
  • Do their technicians maintain current vendor certifications and participate in ongoing training?
  • Are you confident they aren’t learning on your time?
  • Do they give you their full attention rather than seeming constantly rushed?
  • Are they adamant about backing up your network and having a disaster recovery plan in place?
  • Do they offer to meet with you regularly to review your business plans, your network status and their own performance in supporting your company?
  • Do they provide frequent updates, status reports and follow-up calls and e-mails so you don’t have to manage their progress on projects?
  • Do they offer flat-rate or fixed-fee project quotes, rather than giving themselves a wide-open playing field with “time and materials”?

Stop paying for sub-standard support today!

Because you’re a prospective client, we’ll give you 2 FREE hours of network support to prove that we can do a better job than your current computer guys.

For FREE, we will come to your office and…

  • Check your network’s current security against hacker attacks, theft, worms and viruses.
  • Check your data back-up systems to ensure they are working properly and accurately backing up all of the critical files and information you NEVER want to lose.
  • Perform a quick network “tune-up” to make programs and files load faster.
  • Discuss a project or upgrade you are considering, or give you a second opinion on a quote you have received.

To Claim Your Free Support
Complete The Form On This Page
Or Call Us At 310-670-4962

  • Fill Out The Form To
    Claim Your 2 Hours
    Of FREE Support

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I’m an extremely satisfied customer with Amicus.

I will tell you that I’ve had some knowledge over the years of what my needs were for my technical supply in my private practice as a clinician and therapist, and also just someone at home trying to run a system with schedules with family and clients. I went through a lot of IT companies, a lot of guys who just left me hanging. When I finally figured out what I needed there was only one place to go, and that was Amicus. I’ve got to tell you the peace of mind is phenomenal. When I call them I get called back, I get quick responses. There’s never been anything that hasn’t been easy to solve or even identify, and they’ve made great recommendations on how to upgrade, how to chisel my website, all sorts of great ways to manage what I need. I highly recommend Amicus— they’re terrific no matter what your level of experience or expertise, their service is phenomenal.

Alice Segars, LCSW

We couldn’t be more satisfied!

Amicus came to my office and did a complete evaluation of my current setup, addressed all the concerns about any needed upgrades and gave me a comprehensive and detailed plan for my particular medical office needs; a plan that was easy to implement and cost effective. They continue to monitor my system for any system problems or network breakdowns, and these can be sometimes repaired remotely without requiring an office visit - which is very time helpful. We’d interviewed other companies and we couldn’t be more satisfied with Amicus. I will continue to use them for all my personal and professional IT needs.

William Harrell, MD